Effective Date: 2025.7.30
The Mello Team team places the utmost importance on safeguarding the privacy of all Mello users. This document outlines exactly how your personal data is gathered, utilized, shared, and protected. By downloading, accessing, or using the Mello application, you acknowledge and agree to the terms outlined in this policy.
When setting up or modifying your Mello account, you may be asked to provide:
· Full name and contact details (including email address)
· Optional profile customization options to enhance your Mello experience
During your interaction with Mello, our system automatically logs:
· Your app usage patterns, including feature utilization and interaction methods
· Device - related technical data such as OS version, hardware model, and network provider
With your permission, Mello can access your device's location to support features that require geographical information. You maintain full control over this setting through your device's privacy configurations.
· Enhancement: To upgrade Mello's functionality, boost performance, and tailor your experience
· Updates: To deliver app improvements, critical alerts, and related announcements
· Support: To assist with troubleshooting and address user inquiries
· Development: For internal analysis and innovation to enhance future Mello versions
Mello Team does not engage in the sale or rental of personal user data. However, information may be shared in the following situations:
· Trusted Partners: With reliable service providers assisting in Mello's operation, maintenance, and enhancement
· Legal Obligations: When required by law, regulatory requirements, or legal proceedings
· Corporate Transactions: In cases of mergers, acquisitions, or other significant business transitions
We store your personal information only for the duration necessary to fulfill the purposes stated in this policy, such as service provision, account maintenance, or legal compliance. Once data is no longer required, it will be either erased or anonymized. You may request data deletion at any time by contacting our support team.
We employ a comprehensive approach to security, combining administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. These include encrypted data transfer, secure storage protocols, access restrictions, and regular security assessments. While we implement rigorous protections, no security system is entirely foolproof. We advise using robust passwords and exercising caution when sharing account details.
Under applicable regulations, you have the following rights concerning your personal data:
· Access: The ability to view and obtain copies of your information
· Correction: The right to amend any inaccurate data
· Removal and Limitation: The option to request deletion or restricted processing of your information
To exercise these rights, please reach out to us at HaoSkill8832@163.com.
Mello is designed for users aged 17 and above. We do not intentionally collect personal information from individuals under 17 years of age. If we discover that we have collected data from a minor, we will take immediate action to remove that information. Parents or guardians who suspect their child has provided information to us should contact us to facilitate appropriate measures.
This Privacy Policy may be revised periodically. We will notify you of any significant changes through the Mello app or via email communication. Your continued use of Mello following these modifications constitutes acceptance of the updated policy.
For any questions, concerns, or feedback regarding this Privacy Policy or our data handling practices, please contact us at HaoSkill8832@163.com. We strive to respond promptly and address your inquiries effectively.